FAQs-Our Services

The pricing is based on the number of bedrooms and bathrooms selected (which includes one-kitchen and  one-living room). Once you select everything including any extras such as inside of oven, deep cleaning, inside of cabinets, wash and fold etc you will see a total cleaning duration will be calculated for total hours and a price including sales tax. If you are satisfied then proceed and book your clean. You will receive a conformation email.

Our Most Popular Service is our Real Deal Hourly.

If you’d like, we also do offer additional services that you can select during the checkout process – these additional services add one extra hour to your booking.

All of our Real Deal Providers have been through our extensive recruitment process, which has allowed us to build a large network of friendly and experienced cleaners who have been selected for their cleaning quality, reliability and customer service.

Based on your requested date and time, we work to match you with a Real Deal Provider that is most suited to your job. Log in to see who is assigned to your upcoming booking.

We also offer the following additional services, which are available on request (these may add extra time to your booking):

  • Interior window cleaning
  • Inside of refrigerator cleaning
  • Inside of oven cleaning
  • Cleaning base boards
  • Interior cabinet cleaning and inside drawers
  • Custom cleaning – booking cleaner by the hour

All of our Real Deal Providers are equipped with their own cleaning supplies and equipment. If you’d like, you can also provide your own supplies instead.

Real Deal specializes in Residential & Commercial cleaning.

 

When you book with Real Deal Cleaning, we estimate and recommend the number of hours for your booking based on the size of your home. There is a minimum booking time of 2 hours, and we also suggest that you do book the recommended number of hours just so our Real Deal Providers will be able to complete all of the tasks listed below. However, you do have the option of booking less than the recommended time – if so, please leave some notes after your booking has been confirmed so we can ensure that your Real Deal Providers gets all your priority areas cleaned!

 

Our Real Deal Standard Clean includes the following:

 

EVERY ROOM:

 

    • Dust and wipe reachable surfaces
    • Straighten up and organize
    • Vacuum and mop floors
    • Empty rubbish bins

BATHROOM:

 

  • Scrub and disinfect the toilet, shower and sink
  • Clean mirrors and glass surfaces
  • Fold and hang towels neatly
  • Wipe and dust exterior cabinets and shelves

KITCHEN:

 

  • Load dishwasher
  • Wipe down appliance exteriors
  • Clean inside of microwave
  • Scrub and disinfect the sink

We also offer additional services, which are available on request (may add extra time to your booking):

 

  • Oven cleaning
  • Fridge cleaning
  • Cabinet cleaning
  • Baseboard cleaning

EXCLUSIONS:

 

 

  • Exterior window/wall cleaning
  • Deep stain, pet messes and heavy soiling removal
  • Lifting of heavy items (over 10lb)
  • Cleaning of surfaces out of normal reach
  • Mould/biohazard removal
  • Pest removal and insect extermination
  • Steam/carpet cleaning
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